Parkline Apartments & Studios — Terms & Conditions
These Terms & Conditions apply to all reservations and stays at Parkline Apartments & Studios. By confirming a booking, guests agree to comply with all policies outlined below.
1. Identification & Payment Requirements
- A valid photo ID, address details and credit card information must be presented at
check-in.
- Unregistered or unauthorized guests are not permitted to stay at Parkline
Apartments/Studios.
- The credit card holder authorizes Parkline Apartments to charge the card for
accommodation fees.
- Cancellation or no-show charges.
- Damages, incidentals, or additional cleaning.
- Any outstanding balance relating to the reservation.
- Guests may option to effect payments via EFT (Electronic Funds Transfer) to avoid
credit processing fees.
2. Security Damage Deposit
- AUD $300 security deposit is required on arrival via credit/debit card.
- The deposit is refundable within 7 days after departure.
- Parkline Apartments reserves the right to increase the deposit to $500 based on risk assessment.
4. Check-in & Check-out Information
- You will receive check-in instructions via SMS on the day of arrival, only if needed.
- Standard check-in is from 1:00 PM. Early check-in may be available — please contact us directly to arrange this.
- Afterhours check-in is available by prior arrangement only.
- Self check-in is available exclusively for returning guests.
- Standard checkout time is between 9:30 AM and 10:00 AM.
- Guests may request an alternative checkout time with prior arrangement
5. Cancellation Policy
- If cancelled within 14 days of arrival, modified, or in the event of a no-show, the total reservation amount will be charged.
- Corporate bookings may be rebooked or issued with a credit note.
6. Housekeeping & Cleaning
- Routine weekly housekeeping and end-of-stay cleaning are included.
- Additional cleaning or damage repair costs will be charged to the guest.
7. Payment Terms
- Accepted payment methods: Cash, Bank Transfer, Credit Card.
- GST: Nil.
- Debit/Credit card payments incur a 2.3% surcharge (Visa/Mastercard).
8. Property / House Rules
- Each apartment and studio are uniquely decorated and layouts may vary.
- Non-smoking premises – vaping, smoking and illicit drugs strictly prohibited indoors.
- No events, parties, large gatherings or overnight visitors permitted.
- No pets allowed.
- Sofas must not be used as beds for unauthorized guests.
- Quiet hours are between 6:00 PM and 9:00 AM.
9. Parking
- Complimentary gated parking is provided.
- Please park in the allocated marked bays.
- Parking is at the guest’s/owner’s risk.
10. Liability & Jurisdiction
- Guests are responsible for any loss, damage or disturbance caused during their stay.
- These terms are governed by the laws of Western Australia, and its jurisdiction.
